About the Symposium

Schedule

Don’t Miss Out

7:30-8:30am

Registration & Breakfast

Get checked in and don't miss the most important meal of the day!

8:30-9:30am

Opening Remarks & Human Resources Presentation

Welcome and opening remarks, followed by a joint presentation on recruitment and retention by Kristen Duell of Savii and Brandi Kurtyka of myCNAjobs

9:40-10:30am

How Software Can Improve Employee Retention Presentation

Software-based session that will relate somewhat to employee retention (speaker TBD)

10:30-10:50am

Morning Break

Network with colleagues over morning refreshments

10:50am-12pm

Public Policy Presentation

Get the latest legislative and regulatory updates from a state health care official (speaker TBD)

1-1:50pm

Customer Service & Professional Etiquette Presentation

Hear how your agency can provide superior customer service to your clients through high-quality professional etiquette from your staff in a presentation by John Dalton of Optimum RTS

2-3:20pm

HR Legal Issues

Learn the latest human resources-related legal changes and ongoing challenges that can impact your business in this presentation by Jeffrey L. Cohen, Esq. of the Florida Healthcare Law Firm

3:20-3:40pm

Afternoon Break

Last chance to connect and engage over afternoon snacks…make the most of it!

3:40-4:30pm

EVV: It's Not Just for Certified Providers

The October 1 enforcement date of the Medicaid Electronic Visit Requirement applies to all Florida home care providers who serve Medicaid recipients. Get the latest to ensure compliance during this presentation (speaker TBD)